Responsible gambling

Responsible Gambling at MotorCity Casino Hotel

MotorCity Casino Hotel prioritizes responsible gambling practices, recognizing the importance of providing a safe environment for all guests. Our approach involves promoting awareness about problem gaming and offering resources to support those struggling with addiction.

Problem Gaming Awareness

We acknowledge that problem gaming can affect anyone, regardless of their background or income level. Recognizing the signs is crucial in addressing the issue early on. If you notice any of the following symptoms in yourself or others, it may be a sign of problem gaming:

Increasing time spent at the casino
Feeling an overwhelming urge to play
Hiding or lying about your gaming habits
Using money meant for other essential expenses for gaming
Feeling guilty or anxious after playing

Available Resources

We offer several resources and tools to help prevent problem gaming and provide support for those affected:

Self-Exclusion Program: We respect guests' decisions to take a break from gambling by excluding themselves from our premises.
Deposit Limits: Set limits on how much you can deposit or spend at the casino to maintain control over your gaming habits.
Session Time-Outs: Take regular breaks to give yourself time to reassess and recharge.
Responsible Gaming Helpline: Reach out for confidential assistance from organizations like 1-800-GAMBLER.

Support Organizations

We partner with leading problem gaming prevention organizations, such as:

National Council on Problem Gambling (NCPG)
American Psychological Association (APA)

By promoting responsible gambling and providing a supportive environment, we strive to maintain the well-being of all guests. If you or someone you know is struggling with problem gaming, don't hesitate to seek help.

Our Commitment

MotorCity Casino Hotel's management and staff are dedicated to maintaining a positive atmosphere that encourages safe and enjoyable gaming experiences for everyone:

Regularly update responsible gambling policies and procedures.
Provide ongoing education about the risks associated with problem gaming
Maintain partnerships with leading organizations in this field.

Getting Help

If you're struggling with problem gaming or have concerns, reach out to us. Our dedicated team is committed to providing guidance and support:

Confidential consultations available on-site or by phone.
Collaboration with specialists from recognized problem gaming prevention agencies

Please don't hesitate to contact our staff if you need assistance.